The Alienware Area 51 M9750 is a notebook released under the Alienware/Dell brand in 2007. At launch, the laptop was available with a variety of internal specifications and a 17-inch screen running at a resolution of 1,920 by 1,200 pixels. Among the internal components fitted into the notebook is a single standard definition NTSC-compatible TV tuner, which can be accessed via a coaxial port on the rear of the notebook. If you're experiencing issues with the built-in tuner, there are a number of ways to troubleshoot the problem.Drivers
- Updating the TV tuner driver can fix a range of potential root issues. It replaces any settings or system files that may have been damaged or replaced, applies the latest bug fixes released by Alienware, and improves compatibility with other hardware devices and software programs. Visit support.alienware.com to locate the correct TV tuner driver for the m9750 notebook. Updating the graphics card driver is also recommended, as this component is closely linked to capturing and displaying TV signals. Additionally, ensure all the latest Windows system updates are applied to ensure the latest bug fixes and compatibility updates have been applied to the system.
System Restore
- If you're experiencing a problem with the m9750 tuner that has only recently manifested itself, it's likely that a recent hardware or software change is to blame. Make use of Windows' built-in System Restore tool on the Start menu to roll back the system to a point before the change was made. System Restore reverts to an older hardware, software and Windows settings configuration, but doesn't make changes to any user documents or data, such as emails or saved files.
Software Conflicts
- It's possible that a conflict with another hardware device or software program is causing problems with the tuner. Shut down any unnecessary applications and disconnect any unneeded hardware devices when using the tuner (particularly any related to video capture or streaming) to see if this resolves the issue. If the problem is solved, check with the developer or manufacturer of the conflicting application or device to see if any updates or fixes are available to fix the issue.
Connections and Further Help
- Ensure the TV cable is fully connected into both the coaxial port on the back of the notebook and the aerial itself. If you suspect the TV card unit may have become damaged or loose, it's possible to check and replace the card, if required. While replacing the card is a relatively complex process, step-by-step instructions are provided on the Dell website. A permanently damaged tuner might be indicated by no response at all from the hardware and a blank picture in Windows Media Center.
